Advanced Communications Skills for Leaders

Leadership communication is one of the most common problems clear and compelling communication is essential for leadership. Without this, however good your strategy, or however clever your corporate story, the organisation simply does not work properly. It’s the glue of a sense of belonging, pulling everybody together.

That’s the purpose behind our programme of advanced communication skills for leaders.

In fact, communication is leadership. Verbal or non-verbal, face-to-face or on an enterprise social network, in town hall presentations or by the water cooler, every act of leadership is infused with and inseparable from the communication that conveys it.

Symptoms you may recognise

Poor leadership communication, and lack of awareness of impact, can cause confusion or even distress. Symptoms include:
Leaders communicating without context
Focusing on data and diagrams with neither narrative nor empathy
Dislocated or contradictory messages
Broadcasting without listening to concerns
Instruction with no invitation
Lack of awareness of impact

The affect on corporate culture is drastic. Disconnected or disgruntled employees, low engagement scores, silos between departments, people don’t understand how their efforts contribute to the whole.

At worst, poor communication can make people feel that they don’t belong.

Good communication, and especially leaders’ everyday face- to-face interaction, holds together culture and belonging.

Advanced communication skills is a transformative approach designed to serve the unprecedented challenges that leaders face today. We combine small-scale personal interactions, sensitive listening and agile negotiation with formal presentations, story-crafting and facilitating large audiences.

What we cover

We incorporate a range of skills to enable leaders with both competence and confidence as communicators.

Verbal and written communication
Formal presentation and informal conversation
Awareness of self and impact
Face-to-face, on paper and online
Speechwriting
What makes a story, how to craft and share your story
How to involve your audience
Avoiding clutter, making the tune sing above the noise
Ensuring memorable impact of your key points
Tone of voice
Feedback and responsiveness
Sensitive listening
Agile negotiation
Communicating on the spot

The Process

Our process works through a series of sessions over a few weeks, coaching leaders as a group, as well as individually. Shorter sessions allow for more intense learning, with room to absorb and consolidate between them. 1-to-1 work nurtures personal style and confidence within a corporate approach.

Group session 1
Individual coaching (1.5 hours each in between session 1 & 2)
Group session 2
Group session 3